So after 5 days of waiting for our luggage, we were told by AA to call British Airlines, who in turn told us to go to Left Luggage in person at Manchester airport.
After arriving at the information desk, my husband and son-in-law were told to wait in line to contact Global Baggage Solutions on an internal number, the person on the other end of the line told them to call Rapid Air, who had a voicemail message informing them to visit whereismybag.co.uk, which is a website that is currently for sale. FRUSTRATION!
Finally, 6 days after leaving St Louis we received our bags and were able to wear something different.
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